We want every Bunny Bin rescue to find the right home.

If your rescue isn’t quite the friend you expected, returns are accepted within 30 days of delivery.

To be eligible for a return, the toy must be in the same condition in which it was received. Because each rescue is carefully prepared for its next home, items that have been heavily used after delivery may not be eligible for a refund.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error with the order.

Once the item is received and inspected, a refund will be issued to the original form of payment.

Because each Bunny Bin rescue is unique, exchanges may not always be possible, but we’re happy to help you find another friend if available.

To start a return, please contact us through the Contact page with your order number.

Mailing Address
The Bunny Bin
PO Box 172
Woodstock, VT 05091

For UPS / FedEx deliveries:
22 Central St #172
Woodstock, VT 05091

Each Bunny Bin rescue is carefully packed and sent on its way to a new home.

Orders typically ship within 7–10 business days. As a one-woman operation, a little extra time helps ensure every toy is prepared and packed with care before it begins its next adventure.

Shipping rates are as follows:

• $9.95 flat-rate shipping for most orders

• $19.95 shipping for oversized items

• Free shipping on orders over $99

At this time, The Bunny Bin ships within the United States only.

In keeping with The Bunny Bin’s mission to reduce waste, we often reuse clean, gently used shipping boxes and packing materials whenever possible. Your package may arrive in a previously reused box, but everything inside will be carefully protected.

Once your order ships, you will receive a tracking number so you can follow your rescue on its journey.

If you have any questions about your order, please feel free to reach out through the Contact page.

The Bunny Bin respects your privacy and is committed to protecting your personal information.

When you make a purchase or interact with our website, we may collect certain information including your name, email address, shipping address, billing information, and order details. This information is used solely to process orders, communicate with customers, and improve our services.

Payment information is processed securely through third-party payment providers. The Bunny Bin does not store full credit card information.

Our website may also collect limited anonymous data through cookies or analytics tools in order to understand how visitors use the site and to improve the shopping experience.

Personal information will never be sold or shared with third parties for marketing purposes. Information may only be shared with trusted service providers necessary to operate the store, such as payment processors and shipping services.

If you have any questions about this policy or how your information is used, please contact us at hello@thebunnybin.com.

By using this website and purchasing from The Bunny Bin, you agree to the following terms.

The Bunny Bin offers pre-loved, secondhand toys that have been carefully cleaned and inspected before listing. Because these items come from previous homes, they may show signs of prior use. Product descriptions aim to accurately reflect each item, but minor variations may occur.

The Bunny Bin is not the manufacturer of the items sold and does not claim affiliation with original brands unless explicitly stated.

All purchases are subject to our shipping and return policies.

The Bunny Bin is not responsible for injuries, misuse of products, or allergic reactions that may occur from the use of purchased items. Adult supervision is recommended when toys are used by children.

All content on this website, including text, images, and branding, is the property of The Bunny Bin and may not be copied or reproduced without permission.

We reserve the right to update policies or website content at any time.